Informativa legale

Giravolt srl. Cookie policy for the www.doppiaa.com website

Data Controller: Giravolt srl (Taxpayer’s ID code: 03656300989) with registered offices in No. 10 Calle Magenta, 10121 Milano(MI), email address: doppiaacustomerservice@doppiaa.it.

What are cookies and what are they used for

A cookie is a text file sent by a visited website to a user's device where it is stored before being sent back to that website during a subsequent visit.

Cookies can be distinguished: according to who installs them on a user's device, whether it is the operator of the website that a user is visiting ("first-party cookies") or a different website, which installs cookies through the first website ("third-party cookies"); on the basis of the purpose of each cookie: some cookies allow the website that installed them to remember, for example, preferences expressed by the user while browsing, making a purchase or logging in ("technical cookies"), other cookies allow the website that installed them to monitor a user's browsing to also send advertising messages or offer services in line with a user's expressed preferences while browsing ("profiling cookies"). Only profiling cookies require a user's prior consent to their use. First-party technical cookies and third-party profiling cookies are installed on the website, as described in the table below.

To purchase products on www.doppiaa.com, it is necessary that cookies are enabled. If you do not want to accept cookies, you can still browse the site and use it for research purposes. In most browsers, cookies are enabled as standard, at the end of this policy you will find the necessary information to change the cookie settings on your browser.

Cookies are not harmful to your device. We do not store personal identification information such as credit card details in the cookies we generate, but we use encrypted information collected from them to improve your website visit. For example, they are useful for identifying and resolving errors, or for determining relevant related products to be shown to the visitor while browsing.

We provide this information as an integral part of our initiative to comply with recent legislation, and to assure you of our honesty and transparency in relation to your privacy when you use our website.

Giravolt srl reserves the right to use cookies, with the user's consent as established by the law or applicable regulations, to facilitate browsing this website and to provide customised information. Giravolt srl also reserves the right to: use similar systems to collect information about users of the website for statistical or security purposes, such as the IP address, type of Internet browser and operating system used and/or web pages visited by a user. Giravolt srl may collect this information to track the website use and improve certain aspects, all within the limits of what is permitted by current regulations.

Technical cookies

Technical cookies are used for the sole purpose of "carrying out the transmission of certain information on an electronic communications network or as strictly necessary for the provider of an information service to provide services requested explicitly by the subscriber or user."

Technical cookies can be divided into:

- Functional or session cookies: necessary for normal website browsing and use (allowing, for example, purchases or login access to restricted areas); without these cookies we cannot provide the services you request, such as a shopping basket or e-billing.

The strictly necessary cookies are used to store a unique identifier to manage and identify the user as unique from other users who are visiting the website at the same time, to provide the user with a consistent and distinct service.

Some examples include: 1) Remembering previous activity (for example, text entered) for navigation back to a page in the same session; b) Managing and transferring security tokens to different services within the website to identify the visitor's status (for example, registered or unregistered); c) Storing tokens for access to reserved areas of the website; d) Routing customers to specific service versions/applications, which may be necessary during technical migration.

- Analytical/performance cookies: assimilated to technical cookies when used directly by the website operator to collect information, in an aggregate form, on the number of users and how they visit the website;

These cookies collect information on how a visitor uses the website, such as which pages they visit. These cookies do not collect information that can identify the user.  All information collected by these cookies is aggregated anonymously and only used to improve the website's functionality.

Some examples include: a) Web Analytics, the collected data is limited to the use of the website by the operator, to manage the website’s performance and structure. These cookies can be third-party cookies, but the information is used exclusively by those involved in the publication of the visited website; b) Tracking of affiliates by Doppiaa's partners, cookies are generated and used by Partners only to identify if a user from another website has purchased a product or service on Doppiaa; c) Error management, monitoring errors on the website, usually this function supports service improvements or complaint management and is generally closely linked to web analytics; d) Testing different website page structures - Tests on structure changes, usually using A/B or multi-variable tests, to ensure that the website's appearance is consistent for users in the current and subsequent sessions.

- Functionality cookies: allow the user to browse according to a series of selected criteria (for example, language, products selected for purchase) in order to improve the service provided.

The data subject's consent is not necessary for the use of technical cookies; the information collected by these cookies is anonymous and cannot track user behaviour on other websites.

Some examples include: a) remembering user's website settings, such as layout, font size, preferences, colour etc; b) remembering previous choices, so that completing the same form again is not necessary; c) detecting if a service has already been offered, for example, a tutorial, for subsequent visits to the website; d) providing information to allow the operation of an optional service, such as live chat sessions, e) fulfilling a user request, such as leaving a comment.

Profiling cookies

Profiling cookies are designed to create user profiles and are used to send tailored advertising messages in line with the user's preferences while browsing the internet.

This website uses profiling cookies managed by third parties, but there are no owner profiling cookies.

These cookies are used by Doppiaa's partners, to show you Doppiaa advertising banners when you are on other websites, displaying the most recent products you have looked at on the Doppiaa Website. While you are on the Doppiaa website, these cookies are also used to show you products that may be of interest to you or those similar to ones you have looked at previously, based on your browsing history. The use of these cookies does not imply the processing of personal data, but may allow connection to your computer or other devices and the tracking of saved data: these cookies connect to the browser installed on your computer or other devices used while browsing our site.

These cookies - listed below and for which the user's consent is required - are used for advertising services, targeted advertising purposes, content personalisation, performance tracking and optimisation.

How to give profiling cookie consent

The first time a user visits the website they can accept all cookies by doing one of the following: clicking on X or OK in the banner or on any feature of the page (image or link) outside the banner or by scrolling down the page; furthermore, the user can choose not follow the instructions in the banner, access the extended policy and refuse to give their consent to cookies by clicking on the appropriate link.

On following visits to the Website (provided the user has previously expressed their cookie use preferences, as indicated above), the user can access the policy through the "COOKIES" button, which appears on every page of the Website, and refuse their consent to cookies as indicated above. In any event, the user can refuse their consent to cookies through their browser settings, as described below.

Notice pursuant to Article 13 of the Regulation (EU) 2016/679

In relation to information collected by cookies installed directly from the Website, the Controller specifies the following:

• data is collected only for the purposes and for the duration indicated in the table below and is processed using IT methods;

• in reference to "technical" cookies, it is reiterated that the use of these cookies does not require a user's prior consent, as these are necessary cookies which allow Website browsing and its proper functioning. In the event that technical cookies are removed via browser settings, navigation on the Website may not be possible in whole or in part;

• the data collected from first-party cookies may be communicated to parties acting on behalf of the Data Controller, designated or authorised as data processors for the purposes related to those described above. In relation to this data, the user can exercise the rights referred to in Regulation (EU) 2016/679, as detailed in the personal data processing policy accessible through the "PRIVACY POLICY" link in the footer of the Website's homepage. The user can also find information on this page about any data processors in addition to the Controller and any further data recipients.

Finally, for third-party cookies, please note that the purposes of these cookies, their underlying rationale in relation to processing and management of user preferences in respect of cookies themselves are not determined and/or verified by the Controller but by the third party which supplies them, as supplier and Controller.

The website uses the following third-party cookies:

Google, through proprietary cookies (such as the Google Analytics Cookie) and third-party cookies (such as DoubleClick Cookies), allows the use of the Website to be monitored, usage statistics to be generated, Google Analytics functions to be implemented, based on advertising displays, and other types of interest-based advertising (e.g., re-marketing, Google Display Network impressions reports, DoubleClick Campaign Manager integration, or demographics and Google Analytics interests reports). The information used is stored by Google. Further information on the Google cookie policy can be found at: https://policies.google.com/technologies/cookies. Users can disable cookie use by Google by visiting http://www.google.com/settings/ads.

Facebook uses proprietary and third-party cookies, to allow Website use to be monitored, usage statistics to be generated, functions to be implemented based on display advertising and other types of interest based advertising. The information used is stored by Facebook. Further information on the Facebook Cookie policy can be found at: https://www.facebook.com/help/cookies/.

We use Naiz Fit as size recommendation tool. For further details, please see Naiz Fit’s privacy policy by clicking on this link.

Cookie settings

By default, many browsers automatically allow cookie use, but also make it possible to control most cookies, including to accept them or not and to delete them.

For more information on controlling cookies, see the "Tools" (or similar) section of your browser.

You can set your browser to alert you before accepting cookies, so you can decide whether or not to receive them. You can also completely disable cookies.

In any event, please note that certain parts of our Website can only be fully used if your browser accepts cookies; otherwise, for example, you will not be able to add products to your basket and purchase them. Consequently, your choice to remove and not accept cookies will inevitably affect the possibility of using all the Website's features.

How to disable Cookies

Most browsers (Edge, Firefox, Chrome, etc.) are set up to accept cookies by default. Cookies stored on your device's hard drive can still be deleted and you can also disable cookies by following the instructions provided by the main browsers, through the following links:

CHROME https://support.google.com/chrome/answer/95647?hl=it

FIREFOX http://support.mozilla.org/it/kb/eliminare%20i%20cookie

INTERNET EXPLORER http://windows.microsoft.com/it-it/internet-explorer/delete- manage-cookies#ie=ie-10

OPERA http://www.opera.com/help/tutorials/security/privacy/

SAFARI https://support.apple.com/kb/ph21411?locale=it_IT

EDGE https://support.microsoft.com/it-it/help/4027947/windows-delete-cookies